Bridging Uniquity with Science
“Stress has led us to this point. Stress on the body, the mind and the soul. We don’t believe in the ‘one suits all’ approach to health. We believe that your uniqueness is your gift. Clinically proven, scientifically made, removing convention. We have listened to your motivations, whether weightloss or skincare, and we are creating the formula to positive steps. Let us create your path, sharing the pitfalls and reveling in your success.”
- Dr Samantha Giantzides PhD BSc, DiP Founder of Omega4wellness
Canada Food Intolerance has been providing wellness services to clients and partners for a number of years. We started with complementary and alternative medicines (CAMs), offering assistance to those who had exhausted conventional health paths. Over time, we expanded our range of scientifically supported intolerance tests and products from trusted brands.
Our global network of websites and partners now extends to over 10 countries, offering Canada Food intolerance and sensitivity testing and other health-related tests to clients.
Commitment to intolerance testing
Our commitment remains grounded in the belief that individuals should have access to relevant key facts regarding the tests available to them. Armed with these facts, they can make informed decisions about their healthcare journey.
That’s why Canada Food Intolerance continues to provide both conventional and complementary products and services, ensuring the most comprehensive options for potential clients. All our tests come with a detailed intolerance testing report, offering crucial information about the test. We pioneered the creation and implementation of this useful tool when we launched the testing range, as we looked to enhance client understanding of the sensitivity and intolerance tests they are purchasing.
Our lab adheres to Good Laboratory Practice, and our state-of-the-art intolerance testing lab is part of a facility certified according to ISO 9001. We consistently invest in the latest equipment and training to deliver the best possible service to our customers.
We follow a thorough compliance procedure for all our testing. If you need to contact us regarding compliance, please reach out to [email protected]
Choice of Options at Canada Food Intolerance
At Canada Food Intolerance, we believe in personalized solutions. Conventional products and services may suit some individuals, while others may have exhausted those options. By providing relevant information to our clients, we strive to offer the broadest and most diverse forms of testing.
Confidentiality
We prioritize data security. Our team receives regular training and audits for data protection compliance, ensuring confidentiality and privacy. All confidential documentation is processed by a confidential waste company, and waste samples are disposed of as medical waste and incinerated.
Our Team
Our team at Canada Food Intolerance continues to grow through a combination of high-calibre recruitment and internal training. Our laboratories and technicians are led by Laboratory Manager Rebecca. Continuous training and development opportunities are provided to all employees, empowering them to excel in new and exciting fields.
Environmental Responsibility
We are dedicated to environmental responsibility. Canada Food Intolerance testing processes are all dedicated towards saving the environment. Our box packaging is now recyclable and uses plant-based ink. Our offices and labs actively participate in recycling non-confidential waste, and we promote the use of energy-saving devices throughout our operations. Our goal is to partner with suppliers of essential services that are either carbon-neutral or sourced from renewable sources.
Customer Care
Our strongest asset is our people, not only our team but also our valued clients. This core value drives our customer-centric approach, ensuring fairness, professionalism, and care in every interaction. We stand by our customer promise, satisfaction guarantee, and a range of support structures for our clients.
Reviews and Feedback
We encourage our clients to review our products and services through our partner, TrustPilot. This platform provides us with invaluable feedback on our performance, allowing us to continuously improve. We prioritize these methods as they require a complete purchase and customer journey, ensuring that every independent, anonymous review comes from a client who has experienced the same as you.